Feedback & Complaints

Patient & Guest Experience

Reporting compliments, complaints/grievances regarding care and services received at the University of Illinois Hospital and Clinics

Patient & Guest Experience Office


HIPAA issues

Reporting misuse of the medical record, privacy/security violations

Privacy Officer


Billing Issues

Reporting incorrect billing or other billing questions

Patient Accounts



Reporting conflict of interests, billing fraud, illegal conduct, theft, violations of laws and policies, harassment or discrimination, and workplace violence.

Click here to report a compliance concern through a confidential and anonymous website.

Reporting Website:

Compliance Hot Line

866.665.4296 (toll free)