Patients & Visitors
- Preparing for Your Visit
- Accessible Resources and Services
- Medical Records Requests
- Billing & Pricing
- Financial Assistance
- Care Coordination
- Pastoral Care Services
- Patient and Family Advisory Committee (PFAC)
- Patient Safety and Policies
- Patient Rights
- Health Information Exchange
- Personal Health Care Resources
Visiting a Patient
Health Insurance Information
Locations & Directions
Mile Square Health Center (MSHC)
Patient Safety and Policies
Accessible Resources and Services
UI Health is committed to ensuring care and services at our facilities are safe and accessible to all patients and visitors.
Hospital Report Card Act Public Notice
Hospital Report Card Act Public Notice Of Quality Initiatives
Our Helpful Guide to Helpful Healing
Patient Rights & Responsibilities
We strive to deliver exceptional health care and service for all patients and families. Click here for valuable information that will assist you and your family during your stay.
If at any time you have a concern that patient care or safety is jeopardized in any way and you have not been able to resolve through your physician or other health care providers, please contact Guest Services at 312.355.0101.
This Notice of Privacy Practices ("Notice") describes the privacy practices of the University of Illinois Hospital & Health Sciences System (UI Health).
CDC Health Alert Notice: Heater-Cooler Devices
The Centers for Disease Control and Prevention have issued a Health Alert Notice to patients and hospitals regarding the risk of infections from heater-cooler devices used during open heart surgery. Learn more about the alert here.